We take the support of our growing family of franchise owners very seriously, and were delighted to gain the Best Franchise Marketing Support award.
In addition to regular training, we provide on-going support through one-to-one calls, video conference calls, business reviews, monthly themed conference calls, regional meetings, business booster days and access to tried and tested session plans, as well as the business templates required to provide our high-quality and exceptional customer service.
We do this through our proactive and friendly team of Franchise Support Buddies.
These are some of our top performing franchise owners who help to support our growing network across the UK. They include Louise Richardson, Sharon Keirle, Claire Darnley, Emma Winterbourne, Jann Thorpe, Kirsty Hickson and Nicole Norman
In order to provide our exciting and varied creative activities, we have an extensive range of over 13,000 craft products. This way we can guarantee the products we use are high quality, fit for purpose and all have our associated safety documentation. We work to ensure our customers enjoy quality and safe positive experiences and our franchise partners have all the resources and support they need to run their inspiring business.
Our delivering happiness team include:
Elaine Bower – our talented Customer Service Manager and mummy to Seth and Theo.
With a wide range of creative experiences on offer, we are committed to ensuring our activities are fresh, on-trend, imaginative, fun and of course fit for purpose and safe.
Whether it's our baby discover classes, arts into Science and Technology, Engineering and Maths programmes, arty parties, adult crafting or senior citizens, we are committed to delivering maximum fun and engaging learning.
We collate ideas, review processes and innovate on a regular basis. Sharon is the lead on ensuring fresh ideas and new ideas and plans are tested and rolled out.
Sharon runs her own Creation Station franchise and is mum to Eliot, Cameron and Amari. Sharon has over twenty years in this field and is a phenomenal source of inspiration and knows how to get things done!
Managing finances is a critical part of the smooth running of all successful companies.
Rachael ensures the smooth financial running of the company. Rachael makes sure our valued suppliers and paid on time and that all payroll and financial reporting is delivered accurately and on time.
Rachel has a wonderful sense of humour and is mum to three great kids and a wonderful asset to our whole team.
Our purpose is to inspire imaginations and nurture creativity. We are fortunate to work with great brands and partners including Lego, Hasbro, Disney, Guinness World Record, Usborne Books, Craft Shows, plus many PR and event agencies.
Sophie provides a wonderful energy and passion to ensure our brand partnerships help to make a real difference to the local community and our franchise partners. Sophie helps us to inspire the nations imaginations and provides great marketing initiatives to help add value to our customers and to promote the positive work we are doing.
We take the fulfilment of all we do very seriously, from the health and safety of our products and experiences, to ensure we have an exciting range of tried and tested products and activities. We have a number of warehouses to provide the best service and a wide range of products.
Alan works in our Devon warehouse ensuring all the products are delivered on time for all the classes, parties and events we run. Alan is dad to Ryan and is great fun to be around. Alan is very careful when packing each and every order and is a highly valued member of out team
Maggie heads up our franchise awards and on-going support and development of our fabulous franchise family. Maggie also keeps things moving along smoothly here at creative hub.
Maggie's really passionate about anything she puts her mind to, including training to be a football coach when her son's club manager left. Maggie lead her club to the top three in the league. If you've met Maggie you won't be at all surprised by this!
She is always on hand to help to make a positive difference and a really valued and wonderful part of our team.
Fran is the support and tech queen behind The Creation Station. In this fast paced world Frans approach is to preempt things going wrong and fix them to keep us all safe and secure online. Fran also heads up the franchise support and training and looks after all of us here at Creative Hub.
Fran and Sarah are sisters and in the very early days, Fran worked really hard on the very early websites and tech developments.
Fran's a great person to have not just as your sister (!) but as mentor, coach and hand holder when you need it – and let's face it we all need a bit of help every now and then don't we?
Sarah Cressall is the Founder, CEO of The Creation Station.
Sarah's drive and passion is to make a difference, inspire imaginations and nurture creativity. Sarah's vision and resilience has earned her many awards including:
Winner Entrepreneur of the Year, Finalist Business Woman Of The Year, Winner Best Woman Franchisor UK and Finalist ‘Extraordinary Woman of the Year’.
Sarah lives in Devon with her husband Duncan and is mum to their three boys Sam, Ollie and Josh. Sarah loves chocolate, cycling, wake boarding, dancing and spending time with family and friends.