COVID-19 Operating Policy Statement

Coronavirus Operating Policy Statement

Currently we are preparing to open a number of our clubs as we recognise, we provide many children and families enjoyable and important positive creative experiences across the country.

Our policy, practices and procedures will continue to be based on the latest government guidance. 

At The Creation Station, we all take health and safety seriously. In light of the current outbreak of the Coronavirus (COVID-19) we have put together some information, all of which is based on Public Health England advice.

The Creation Station have put stringent measures in place to ensure your child or children can continue to enjoy being creative with us in a safe and positive environment.

Following this advice from government:

We have adopted the following special measures in response to the Coronavirus outbreak:

3. Online classes and activities

  • Online classes have the option to receive a craft pack to go with the course, these are put together with strict hygiene measures and health and safety information relating to the contents.
    For classes that are starting to operate in outdoor spaces the following procedures have been implemented;
  • At the point of booking a declaration has been added to the website for parents to declare the following;

"When taking part in a face to face (F2F)  with The Creation Station we require you to declare whether you, or your child have been in contact with anyone who has been diagnosed with, or who has symptoms of COVID-19. If you have, you are unable to attend the activity until after you have self-isolated for 14 days. Thank you for your co-operation. By accepting terms and conditions you are declaring that you have not been in contact with anyone who has been diagnosed or who has symptoms of COVID-19-19

  • All venues and activities will undergo a COVID-19 19 risk assessment by one of our trained Creation Station leaders.  
  • All items will be cleaned and sterilised using a product that is certified to kill 99.9% of germs, such as Dettol Antibacterial Surface Cleaner Spray or Xtra Protect Sanitiser. Each child will have their own material and tools during their session. 
  • When attendees arrive for their activity, the parent or carer dropping off the child will be asked again if they have been in contact with anyone showing symptoms of COVID-19.
  • Additional cleaning measures in all clubs have been implemented to maintain the highest possible standards of hygiene.
  • Talks and demonstrations will take place with the children about how to wash hands thoroughly, the need for regular hand washing and the importance of using and disposing of tissues.
  • Groups in F2F sessions will need to follow the relevant government guidelines for maximum numbers.
  • We will supply antibacterial hand-gel and encourage staff and children to use this at the beginning and the end of the session. In the event of not being able to supply antibacterial hand gel, soap will be made accessible to enable children and staff to continue to wash their hands.
  • Creation Station leaders and staff will complete a 'Health Screen Questionnaire' declaring if they have been in contact with anyone infected with COVID-19 within the last 14 days.
  • We will ensure that when parents arrive to drop off or collect their child/children that we maintain the government guidelines on social distancing and ensure there is a 2 metre distance between everyone.  No parents will be allowed into the building whilst dropping the children off and collecting and staff will sign the children in and out. The social distancing measures will also be a rule set in line for when children are sitting and doing the activities.
  • Any child who develops a high temperature will not be able to stay at the club.
  • If a child begins to show symptoms of a cough/fever, there will be a designated area where the child can be kept safe and isolated until they are collected.
  • PPE will be available for staff to wear if they choose to. This will apply to children too; if they choose to wear gloves or face masks they can.

What we will do if someone develops symptoms at Creation Station?

  • If anyone becomes unwell or develops any symptoms of COVID-19 during the creative sessions, they will be sent home and advised to follow the staying at home guidance.
  • If a child is awaiting collection, they will be moved to an area which is at least 2 metres away from other people.  The member of staff supervising the child will wear PPE and the area will be deep cleaned once the child has been collected.
  • If they need to go to the bathroom while waiting to be collected, they will use a separate bathroom if possible. The bathroom will be cleaned and disinfected using standard cleaning products before being used by anyone else.
  • If they need clinical advice, we will contact NHS111 or in an emergency, or call 999 if they are seriously ill or injured or their life is at risk.

  • If a member of staff has helped someone who was taken unwell with COVID-19 symptoms, they do not need to go home unless they develop symptoms themselves. They will wash their hands thoroughly for 20 seconds after any contact with someone who is unwell and remove and dispose of their PPE.
  • This is a fast-evolving situation and we will monitor and share any new advice at the earliest opportunity. 
  • If a confirmed case is identified with links to a school or setting, specific advice would be given on a case by case basis and parents and students would be updated appropriately. 

There are some practical steps you can take to stop viruses: 


  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze 
  • Put used tissues in the bin immediately 
  • Wash your hands with soap and water often – use hand sanitiser gel if soap and water are not available 
  • Avoid close contact with people who are unwell 
  • Keep 2 metre distance as per the social distancing guidelines


  • Touch your eyes, nose or mouth if your hands are not clean 

We will continue to monitor the situation closely.

Safeguarding the health and wellbeing of all children and staff at our Creation Station activities across the country is our top priority.